Policies
Accessibility
Everyone deserves to be heard — including online. We want this website to be usable by as many people as possible.
Draft under review. This page is being reviewed and may change. If you have a question about it, please contact us.
Our commitment
VTB Loyalty Care Partners aims to meet the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. We consider accessibility an ongoing effort, not a one-time task.
What we have done
- Text and background colors chosen to meet recommended contrast levels.
- Pages that work with a keyboard alone, including a “Skip to content” link and visible focus outlines.
- Descriptive text for meaningful images, and labeled form fields with clear error messages.
- Layouts that adapt to phones, tablets, and zoomed-in text.
- Reduced animation for visitors who have turned on “reduce motion” on their device.
Known limitations
This website has not yet been independently audited for accessibility. Some content may not yet fully meet our goal, and we will continue to review and improve it.
Tell us about a barrier
If you have difficulty using any part of this website, please let us know through our Contact page. Tell us the page and the problem, and we will do our best to provide the information another way and to fix the issue.
